Accent Business Technology has recently opened a new office in Canberra. This will enable us to provide improved service to our customers in the ACT and surrounding areas. By making ourselves more accessible to our Canberra customers, we are able to expand our reach and provide these organisations with a wider choice of vendors when seeking phone systems and other business communication solutions.
Through our 22 years in the communications industry, Accent Business Technology has become the company of choice for over 3,000 organisations in Sydney, Wollongong and the NSW South Coast. This is because our long standing partnerships with key industry vendors allow us to deliver cost effective solutions that deliver results for our clients. Our industry experience and ongoing training and certifications allow us to provide cost effective, proactive customer service.
We can provide business expertise to a host of Small to Medium Enterprises as well as Government Departments. Some of the products we sell and support are:
- Approved telephone systems from Telstra, Cisco, NEC, Mitel and Aastra
- Enterprise and SMB Business Products
- Contact Centre – small to hosted to complex multi sites
- Unified messaging/unified communications including presence
- Enterprise fax solutions
- Microsoft LYNC
- CCTV and security access
- Online ticketing system
- Nursecall
- Video conferencing (Tandberg, Webex and Lifesize)
- Natural Language Speech Recognition (NLSR) to customer applications including intelligent IVR
- Hosting
- Hosted solutions
- TPAC /MTA – Mobile tracking analysis of company assets to include mandown, OH&S reporting
- SMS/MMS messaging marketing campaign tools
- Design of hosted applications
- PA systems
- 24x7 help desk IT managed services
- Facilities management – desktop and communications
- Complex cabling
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